Cancellation Policy

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  • If an event is canceled for whatever reason, participants will automatically be refunded. 
  • If an event is postponed, participants are automatically placed on the guest list for the next event. 
  • If participant is not able to make it to the next event, participant will be refunded.
  • Postponed events are not guaranteed to be in the same venue.  
  • Participants must notify HeartBeat LA 3 days before the event to cancel/refund tickets. 
  • Should participant fail to notify HeartBeat LA 3 days before the event to cancel/request refund, HeartBeat LA is no longer required to refund, however, participant may request for admission to another upcoming event.